Customer Service Representative - State Farm Agent Team Member

Responsive recruiter

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency opened in 2012 and continues to grow, with a strong focus on building a high-energy, relationship-driven team. Before becoming a State Farm agent, I worked in sponsorship sales for MLB teams and managed a concert venue, bringing a unique, people-focused and sales-driven background into the business.

I attended Ball State and am a proud parent of two sons who both play college baseball. Outside of work, I stay closely connected to the community through local high schools, sports leagues, food drives, and holiday meal initiatives.

For our team, we offer PTO, paid holidays, a 401(k), group life benefits, additional bonus opportunities, reimbursement for licensing costs, and a strong focus on work-life balance.

Our office culture is fun, outgoing, and team-oriented. We enjoy quarterly events, happy hours, and activities like Topgolf and bowling, along with regular contests and team hangouts outside of work. We’re looking for someone who is outgoing, confident, and curious - someone with a strong sales mindset who isn’t afraid to ask questions, connect with customers, and grow within a supportive, high-energy environment.

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Beau Bradle - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $40,000.00 - $50,000.00 per year

Do you want to work with someone who will help you achieve YOUR goals?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our well-trained team uses state of the art technology to achieve outstanding results. Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Beau Bradle - State Farm Agent may be the right fit for you!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, and Health Insurance.
• We currently have 4 team members at our agency.

If you want a career, not a job, then we encourage you to apply.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.