Customer Service Representative

The Harding commitment is to help one client at a time, delivering independence to our customers through providing innovative and custom healthcare solutions. We are just as committed to our team, with a learning culture and work environment that empowers you to continually grow and develop in your career. The meaningful work we do is life-changing for our clients; join our team and make a difference, every day!

The Opportunity

Harding Medical is searching for Customer Service Representative to join our team in Halifax, Nova Scotia. If you are enthusiastic and self-motivated, you are our ideal candidate!

Join the Harding team and directly make a difference for people with physical difficulties so they can conquer the challenges of everyday life. Leave every workday with the feeling of completing rewarding and meaningful work with a positive impact.

What You Will Do

• Assist customers by providing product information, price quotes, and delivery dates as well as recommend products.
• Make outbound calls to introduce products and services to Long-term Care, Special Care, and Retirement Living facilities.
• Visit facilities to host education sessions and product demonstrations.
• Collaborate with Rehab and OT departments to update them on rental programs and personal care products.
• Process customer orders and handle back orders, returns, and delivery dates.
• Greet retail customers and answer incoming calls and inquiries.
• Keep facilities informed about new products for homecare needs.
• Organize, price, and restock shelves in the retail store.
• Perform bank deposits twice weekly.

What We Offer You

What You Need to Succeed:

• Grade 12 or equivalent, with 1 + years in a customer service or sales position required.
• Experience in the home medical industry and basic knowledge of medical terminology an asset.
• Knowledge of Microsoft Office
• Well organized and able to communicate effectively with others.
• Adaptability, versatility, and a positive attitude as a team player.

If you are ready to join our supportive and inclusive team, apply online with your resume today!

Harding Medical is committed to Employment Equity and our goal is to be a diverse workforce that is representative at all job levels. We welcome applicants from Aboriginal people, visible minority groups, persons with disabilities and women in occupations and positions where they are under-represented. If you are a member of one of the equity groups, you are encouraged to self-identify on either your cover letter or resume.

Harding Medical is a division of IMP Group Limited.