Senior Collections Representative

Alliant Credit Union Senior Collections Representative YesterdaySaved Hybrid Chicago, IL, USA 46K-65K Annually Senior level 46K-65K Annually Senior levelFintech • Financial ServicesManage delinquent loan and depository accounts across all stages of collections, from early servicing through charge-off recovery. Responsibilities include member outreach, payment processing, repayment negotiations, hardship assistance, skip tracing, repossession support, settlements, loss mitigation, account audits, and regulatory compliance. The role resolves complex member concerns, meets collections and service performance goals, and supports recovery and process improvement initiatives.