Seasonal Customer Experience Coordinator

Artifact Uprising Seasonal Customer Experience Coordinator YesterdaySaved Easy Apply Hybrid Denver, CO, USA Easy Apply 19-19 Hourly Junior 19-19 Hourly JunioreCommerceProvides seasonal customer support through email, live chat, and phone, resolving product, ordering, payment, website navigation, and delivery issues. Handles escalations, contacts shipping carriers, and delivers accurate, empathetic responses. Supports Customer Experience initiatives, identifies improvement opportunities, and works assigned evening, weekend, and holiday shifts throughout the full seasonal contract. Requires reliable attendance, strong communication, problem-solving skills, and comfort using multiple support technologies.Top Skills: Ai-Powered Customer Support ToolsEcommerce PlatformsEmail Support PlatformsLive ChatZendesk