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'Domstad aan Zee, Trekhaak gezocht' Linkedin · Posted 19d ago

Service Department Appointment Coordinator

St James, New York, United States

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Indexed description

Job Type

Full-time

Description

  • Make outbound and receive inbound customer calls and establish follow-ups with service appointments.
  • Respond quickly to internet, phone, and live chat inquiries using email, phone, and live chat scripts and templates.
  • Utilize dealership-specific service-related software.
  • Make scheduled vehicle service appointments for customers and answer questions regarding vehicle service-related issues.
  • Be friendly, professional, courteous, and efficient when working with all customers and employees.

Requirements

  • Previous roles based on strong customer service experience
  • Automotive BDC experience preferred
  • Must have strong computer skills

Salary Description

$19-21/hr + comm

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