Mid-Market Account Manager

Alloy Mid-Market Account Manager YesterdaySaved Easy Apply Hybrid New York City, NY, USA Easy Apply 107K-135K Annually Mid level 107K-135K Annually Mid levelFintech • Information Technology • Software • Financial ServicesManage a high-volume portfolio of mid-market SaaS customers, serving as the primary commercial contact. Drive product adoption, customer education, renewals, retention, account growth, and risk mitigation through scalable engagement programs. Monitor account health and usage trends, identify expansion opportunities, coordinate with Sales, Product, Support, and Technical teams, and communicate customer feedback to influence product development.Top Skills: Alloy PlatformSaaS