Customer Resilience Manager

Rubrik Customer Resilience Manager YesterdaySaved Remote US 148K-222K Annually Senior level 148K-222K Annually Senior levelArtificial Intelligence • Big Data • Cloud • Information Technology • Software • Cybersecurity • Data PrivacyOwns the post-sales customer lifecycle for enterprise accounts, including onboarding, adoption, success planning, renewals, escalation management, executive communication, and customer advocacy. The role coordinates cross-functional teams, monitors customer environments and trends, drives product usage and time to value, develops recommendations and RCA documents, and proactively improves customer satisfaction, retention, and growth.Top Skills: Cloud Data ManagementRubrik Security Cloud