Justworks
Builtin · Indexed 2026-08-25
Customer Experience Specialist
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Indexed description
Justworks Customer Experience Specialist 7 Hours AgoSaved Easy Apply Hybrid New York, NY, USA Easy Apply 44-53 Hourly Mid level 44-53 Hourly Mid levelHR Tech • Payments • Professional Services • SoftwareProvides advanced customer and technical support, investigates bugs and incidents, validates new product features, and partners with Product, Engineering, and internal teams on resolutions. Represents customer needs on product mission teams, supports launches through enablement and coaching, monitors recurring issues, and maintains internal and customer-facing knowledge resources.Top Skills: ConfluenceJIRASQLZendesk
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