Customer Experience: R&D Tax Credits Associate
Indexed description
SeedLegals is the leading provider of automated legal solutions for startups in the UK, France, and Ireland. We're a Series A company, backed by exceptional VCs such as Index Ventures, committed to making entrepreneurship accessible to all. We've revolutionised early-stage fundraising, team reward systems, and business scalability since our inception in 2016. With over 50,000 companies served and startups raising over £1.5 billion on our platform, we've become a driving force in the industry.
Our values are key to our success here at SeedLegals:
- We invest and trust in each other;
- We are committed to a growth mindset;
- We embrace diversity and cultivate inclusion;
- We are driven by customer success
This role is a little different from a traditional R&D tax position. Rather than spending your days writing technical reports on behalf of clients, you'll help founders understand the R&D rules, review the claims they build through SeedLegals and use your judgement to help them reach a robust final submission.
You'll get under the hood of businesses across software, engineering, science and other innovative industries - understanding what they've built, reviewing whether their work meets the R&D criteria and looking at both the technical and financial elements of their claim.
It's a customer-facing role. You'll work directly with founders and their teams, helping them navigate a complex area of tax. You'll also work closely with our wider R&D team and tax specialists on more complex cases, while continually building your own expertise as the R&D landscape evolves.
If you enjoy the technical side of R&D but want more variety, ownership and interaction with the businesses actually doing the innovation, this could be a great fit.
Your annual starting salary will be between £33,000 and £43,000, depending on experience.
What You'll Do
- Work directly with startup founders and teams as they build their R&D tax credit claims through SeedLegals
- Review technical narratives and help customers understand where their claim needs further evidence, detail or explanation
- Review accounts, tax information and qualifying R&D expenditure
- Assess R&D eligibility and apply judgement across a wide range of businesses and technologies
- Answer customer questions through email and video calls and support them through the claim process
- Work with our R&D and tax specialists on more complex claims
- Keep developing your knowledge as R&D legislation, HMRC guidance and the SeedLegals product evolve
- Feed what you learn from customers back into how we improve our product and R&D service
Requirements
You don't need to tick every box, but experience in any of the following would be helpful:
- R&D Tax Credits
- Accountancy or tax
- Science, engineering or technology industries
- Software development or other technical disciplines
- Xero, QuickBooks or other bookkeeping platforms
- Reviewing technical or financial reports
- Working directly with customers or clients
Benefits
- Private healthcare, life, and group critical illness insurance
- 25 days annual leave, plus bank holidays and your birthday off
- 3 volunteer days per year
- Share options after one year in the company
- Pension
- Hybrid working policy, and a £250 work-from-home allowance
- Learning, development and networking opportunities with some of the most experienced individuals in UK startup law, investment, and entrepreneurship
- Monthly wellbeing allowance
- Cycle to work scheme
- Annual learning & development budget
- Free lunch in the office once a week
- Apply online
- 30 min video call with a member of the team + small written task
- 1hr long interview with a manager & member of the team
- 30 min chat with the Head of Customer Experience
- 30 min chat with the CEO
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