Director, CX Research

Pfizer Director, CX Research 4 Hours AgoSaved In-Office 5 Locations 159K-294K Annually Senior level 159K-294K Annually Senior levelArtificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • PharmaceuticalLeads Pfizer’s CX Research capability for enterprise AI experiences, including building and mentoring a research team. Personally designs and analyzes qualitative and quantitative studies, usability tests, experiments, telemetry, and behavioral data. Defines AI adoption and experience measurement strategies, develops continuous feedback loops, evaluates AI-enabled research methods, and translates findings into strategic product and experience decisions across internal platforms.Top Skills: Ai Research ToolsBehavioral Analytics PlatformsClickstream AnalyticsIn-App AnalyticsPythonQualtricsRSpssSynthetic DataTelemetry Data