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Accenture in the Philippines Linkedin · Posted 13d ago

Customer Service Associate and Analyst Roles

Philippines

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Job Description

CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

Position Title: Customer Service Associate and Analyst Roles

Customer Service Associate

  • At least 6 months of BPO experience
  • Open to HS/SHS/College undergrad
  • Must be willing to work full time in Uptown, Taguig
  • Open to candidates without experience

    • Customer Service Associate – Telco Account

  • At least 6 months of BPO experience
  • Open to HS/SHS/College undergrad
  • Willing to handle Telco Account
  • Must be willing to work full time in Boni, Mandaluyong

    • Customer Service Analyst – Telco Account

  • At least 2 years of BPO experience
  • Open to HS/SHS/College undergrad
  • Willing to handle Telco Account
  • Must be willing to work full time in Boni, Mandaluyong

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