Customer Service Officer
Indexed description
Job Description Summary
Job Description
Job Description
This role is responsible for providing top quality customer service, acting as a one-stop service across our entire product/service range.
About The Role
- Professionally manage incoming and outgoing calls by providing accurate and consistent information.
- Ability to communicate clearly and manage customers' feedback.
- Organized and able to multi-task in fast paced environment.
- Maintain good service delivery.
- Perform administrative tasks assigned.
- Any other ad-hoc duties as assigned.
- 5 days work week, includes weekend
- Up to 44 hours per week
- 8-hour rotation shifts (with night shift allowance)
- Preferably O' levels and above
- Prior experience in Contact Centre environment will be an advantage
- Ability to operate in a fast-paced environment
As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;
- Bonus for referring friends
- Career development and a promote from within culture
- An organisation committed to Diversity and Inclusion
That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.
INCO: “Cushman & Wakefield”
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