Customer Service Representative - Korean Speaking

Job Responsibilities

• Handle customer inquiries via phone, email, or chat in Korean
• Provide accurate information and effective solutions to customers
• Resolve issues professionally while ensuring high customer satisfaction
• Document interactions and follow up when required
• Comply with company policies, procedures, and service standards

Job Requirements

• Fluent in Korean (spoken and written)
• Bachelor’s degree in any field
• Minimum 2 years of working experience in customer service or related roles
• Strong communication and problem-solving skills
• Customer-oriented mindset with attention to detail
• Willing to work onsite
• Able to work in shifts, including weekends or public holidays if required

What We Offer

• Competitive salary and allowances
• Professional training and career development
• Supportive and multicultural work environment
• Opportunity to work with a global organization