Deduction Specialist

Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets.

The Deduction Specialist is accountable for effectively researching, analyzing, documenting and resolving a variety of Retail deduction claim types. The Deduction Specialist will need to work closely with internal operations and sales personnel and the customers in their assigned portfolio to resolve unwarranted deductions and collect outstanding AR within desired timeline.

This is a remote position that can be performed anywhere within the US but will work on an EST zone schedule.

Pay Range: $26.98 to $34.51/hr

Location: This is a remote position that can be performed anywhere within the US but will work on an EST zone schedule.

Health Benefits: Medical, prescription, dental, vision, flexible spending account (FSA), dependent care flexible spending account (FSA), health savings account (HSA)

Retirement/Investing: 401K with a 5% match, Employee Stock Purchase Plan (ESPP)

Insurance: Employee Life Insurance, short and long-term disability, critical illness, hospital indemnity, accident insurance, spouse/domestic partner/child life insurance, accidental death and dismemberment

Other great benefits: Employee discounts, save on auto, home, and pet insurance, tuition reimbursement, paid vacation and sick time, 9 paid holidays and 3 paid floating holidays, paid leave for when you have a baby, adopt a child, or become a foster parent, legal services, identity theft protection, employee assistance program (EAP), adoption reimbursement benefit, FEDlogic, commuter benefits

Responsibilities

This position is responsible for effectively researching, analyzing, documenting and resolving a variety of Retail deduction claim types in accordance with Primo Brands' standards and procedures. Additionally, this individual will support senior team members in deduction resolution, as necessary.

Responsibilities:

• Responsible clearing valid deductions in a timely manner
• Pursue recoverable dollars quickly and aggressively
• Research and Identify root cause of recurring deduction issues
• Work with Key Account Sales and Route Operations to identify and correct any issues causing loss
• Manage and maintain A/R for assigned accounts
• Collaborate with internal and external customers to ensure that all discrepancies are handled in a timely manner
• Manage electronic storage of backup documentation. Includes tracking deduction reasons, bill of ladings, contracts, promotions and other documents required for support of the deduction.
• Maintain internal/external deduction reason code cross-reference tables
• Maintain reports
• Fulfill other duties as assigned by management

Qualifications:

• High School Diploma or Equivalent
• Bachelor’s Degree Preferred
• 3 years’ experience in deduction resolution and credit/collections in a business-to-business environment
• Detailed-oriented
• Strong analytical skills
• Intermediate to Advanced Excel Skills
• Effectively communicate both internally and externally
• Ability to learn and manage multiple systems, portals and customer interfaces
• Oracle or SAP experience preferred

Salary Range Disclaimer:

The salary range provided for this position is an approximation based on market research, internal compensation data and the candidate’s qualifications and experience. Final salary offers are determined through a comprehensive evaluation of candidate qualifications and may vary depending on factors such as skills, experience, and geographic location of the position. Other components of the compensation package, including benefits and bonuses, will also be considered. We are committed to fair and equitable compensation practices, and we encourage open dialogue about compensation during the interview process.

Primo Brands’ established portfolio includes billion-dollar brands Poland Spring® and Pure Life®, premium brands like Saratoga® and Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain® Ozarka®, and Zephyrhills®, purified brands, Primo Water® and Sparkletts®, and flavored and enhanced brands like Splash® and AC+ION®. Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever, however and whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come.

Primo Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

Candidates must possess strong English language skills to effectively communicate with customers and provide exceptional service. Proficiency in English is essential for understanding customer needs, resolving inquiries, and collaborating with team members.