Remote Czech & Slovak Customer Service Consultant

Hi!

We support customers of one of the largest manufacturers of home appliances/ RTV equipment.

We are growing and looking for consultants who are enthusiastic and committed to serving customers.

Tasks: 📌

- Provide technical support to equipment users.

- Diagnose and resolve technical problems.

- Providing information on products and their functionality.

- Entering requests into the system.

Our requirements: 💎

- Fluency in Slovak and Czech (B2/C1).

- Excellent command of English (B1/B2).

- Basic knowledge of operating household appliances (i.e. refrigerator, washing machine, TV).

- Smile, positive attitude, communicative, willingness to learn.

- Ability to type quickly on a computer keyboard.

- Availability for at least 120 hrs per month; Project hours: Mon–Fri 8:00-18:00.

We recruit remotely! Learn about the stages of recruitment: 👩 💼

1. Screening - initial telephone interview.
2. Language test.
3. Online interview with English language verification.
4. Information for you about our decision.

What we offer: 🤝

- Civil contract with a rate:

• If you choose full remote mode: PLN 45,00 gross/h;
• If you choose full office mode: PLN 50,00 gross/h.

- Bonus system: after reaching the appropriate tenure and KPIs, +2 PLN gross per hour, then +4 PLN gross.

- We provide the necessary equipment to work from home.

- The possibility of arranging a convenient collaboration schedule.

- Access to the MyBenefit platform, where you can exchange the points you receive each month for a sports card, private medical care, shopping codes, cinema tickets, and much more.

- Opportunities for personal and language development - internal training and free access to a language learning platform are available.

- Opportunity to grow within the company's structures - we are specialists in identifying talent from among our agents through internal recruitment. This is a chance for you to build a career path..

...To which we urge and invite you! Apply today! 📨