Senior Manager, Home Mortgage Loss Mitigation

Citizens Senior Manager, Home Mortgage Loss Mitigation Reposted 5 Hours AgoSaved In-Office 2 Locations Senior level Senior levelDigital Media • Fintech • Information Technology • Machine Learning • Financial Services • Cybersecurity • AutomationLeads mortgage and home equity loss mitigation operations, managing approximately 36 associates and overseeing performance, risk, compliance, vendors, financial outcomes, and customer experience. Drives process improvement using Lean, Agile, automation, and digital tools; ensures adherence to investor, insurer, and regulatory requirements; manages remediation, loan modification execution, staffing, expenses, and operational reporting. Partners with senior leaders, Product, Strategy, Risk, Compliance, Legal, Claims, and Accounting.Top Skills: BitbMspSip