Customer Solutions Associate

JOB REQUIREMENTS: Job description For our MIR and AMMEGA Customer

Service team, we are currently looking for a CUSTOMER SUPPORT

SPECIALIST. As a customer support specialist, you will be responsible

for facilitating customer requests for information, quotations, and

orders by interacting with customers, supervisors, the sales team, and

vendors. A day in the life of a customer support specialist can look

like: Communicating with customers to receive orders for products and

installations via fax, e-mail, phone, or from sales staff. Processing

customer orders accurately and timely. Researching customer order

history and reviewing inventory for availability. Maintaining and

updating customer files. Following up on orders in progress and

communicating order statuses with outside sales staff. Interacting

extensively with vendors and customers. Performing product research

through contact with our vendors. Obtaining pricing on purchases,

generating and following up on quotes. Answering the phones timely and

professionally throughout office hours; filing, faxing, e-mailing, and

various other office and clerical duties to be completed as needed.

Verifying accuracy of order when receiving vendor products. Allocating

cost of inventory to orders. Transferring stock to other branches upon

request. Contacting customers to collect invoices that are past due. We

are looking for you to have: Associate\'s or Bachelor\'s degree strongly

preferred and/or at least four (4) years of previous experience.

Experience with Word, Excel, and Outlook. Excellent verbal and written

communication skills. Strong analytical and problem-solving skills.

Leadership acumen. Positive team spirit. Entrepreneurial and customer

focus. Learning agility. Ability to deliver what is promised. Drive for

change and innovation. Ability to build relationships through

collaboration. What we offer you: The benefits of working at AMMEGA go

beyond the daily work. You will join a world class team and have the

opportunity to grow through internal advancement, on-the job training,

educational support, and access to a global network. Other benefits

include: Paid training. Medical, Dental, and Vision insurance. Life

insurance. Employer-paid Short- and Long-Term Disability insurance. 401k

with company match. Tuition reimbursement. Paid time off. AMMEGA is an

Equal Opportunity Employer. Employment decisions are made without regard

to age, race, color, religion, sex, sexual orientation, gender identity,

genetic information, national origin,\... For full info follow

application link. AMMEGA is an Equal Opportunity/Affirmative Action

employer. All qualified applicants will receive consideration for

employment without regard to sex, race, color, religion, national

origin, age, marital status, political affiliation, sexual orientation,

genetic information, disability or protected veteran status. We are

committed to providing a workplace free of any discrimination or

harassment. \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:

ipc.us/t/6DD9E56AE1B542EB