Customer Service Representative

Redmont Talent Partners is partnering with a fast-growing commercial and residential playground, and ecommerce equipment dealer. We are looking for an experienced remote customer service representative to staff our email, chat, and phone lines to answer product questions, respond to sales leads, and respond to customer needs. Our customers range from parents needing advice about swing sets to business owners looking for technical answers before making capital investments. Identifying and logging trends in requests and issues will help us as we continue to better communicate through our website and digital content.

You must live in AL,LA or TN to be considered for this remote role.

In this role, you will handle traditional inbound support (phone, email, chat) and proactively reach out to customers who have requested quotes to help them move their projects forward.

You will be successful in this role if you:

• Have strong attention to detail
• Are team and solutions-oriented
• Are helpful and professional
• Take initiative beyond the normal call of duty
• Enjoy troubleshooting and problem-solving
• Have excellent communication skills
• Enjoy talking to people on the phone
• Value consultative discovery and relationship building
• Maintain a quiet, professional background

Requirements & Details

• Schedule: 8am–5pm CST or 9-6CST, Monday–Friday. MST is an option also.
• Location: Alabama, Louisiana or Tennessee based candidates will only be considered.
• Environment: A quiet, professional home office space is required for phone calls.
• Pay: $16–17/hour based on experience, plus eligibility for Quarterly team bonuses.

Redmont Talent Partners is a subsidiary Redmont Capital, a Birmingham, Alabama–based investment bank. We focus on partnering with companies that offer exceptional opportunities and strong, people-first cultures—primarily within small to mid-sized organizations.We go beyond simply filling roles; we’re committed to building lasting careers and meaningful partnerships. If you’re ready to take the next step, please apply.