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Uline Linkedin · Posted 12d ago

Customer Service Representative

Monterrey

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Indexed description

Pay from $35,500 pesos per month to $38,000 pesos per month

Monterrey Branch

Carr. Miguel Aleman KM 21 #6

Prologis Park Apodaca

Apodaca, N.L. Mexico 66627

Customer Service is the heartbeat of Uline! As a Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on.

Various on-site shifts available.

Why Customer Service at Uline?

  • Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support.
  • Grow Your Career: Develop valuable problem-solving and communication skills while advancing with a stable, growing company.
  • Make a Difference: Deliver legendary service by identifying effective solutions that support our customers’ business needs.

Position Responsibilities

  • Process customer orders and inquiries in a collaborative call center using world-class technology.
  • Communicate with customers over phone, email and chat.
  • Help customers navigate Uline's website and online ordering.
  • Become a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.

Minimum Requirements

  • High school diploma or equivalent. Bachelor's degree preferred.
  • Prior customer service experience is a plus, but we’ll train you to provide legendary service for our customers!
  • Bilingual (English / Spanish) - fluent in both verbal and written forms.

Benefits

  • Complete health insurance coverage and savings fund with employer match that starts day one!
  • Multiple bonus programs.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program that covers professional continuing education.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.

Uline is a drug-free workplace. All positions are on-site.

EEO/AA Employer/Vet/Disabled

NOCBPOST

(#IN-MTYCS)

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore https://www.uline.jobs/#working-here_blankUline.jobs to learn more!

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