Customer Service Advisor

Kickstart Your Career with Albinati Aeronautics!

Are you a talented individual looking to launch your career in the exciting fields of business aviation and luxury services? Albinati Aeronautics, a well-established company, is seeking a motivated Customer Service Advisor to join our team.

With operations under both Swiss and Maltese AOCs, we are specialized in the charter, management, and trade of business jets.

Job Description

As a Customer Service Advisor, you will:

• Engage with clients: receive customer flight requests and coordinate with the Flight Operations department.
• Coordinate services: arrange additional luxury services based on customer needs.
• Liaise with stakeholders: communicate with internal and external stakeholders.
• Monitor processes: ensure all steps are completed on time and monitor all flights and third-party services.
• Build relationships: maintain strong communication with customers and company departments.

Candidate’s Profile

• Languages: fluent in French and English is mandatory. Proficiency in any additional language is a plus.
• Citizenship: Swiss citizen or EU/EAA passport holder.
• Flexible: willing to work on a shift basis.
• Multitasking: able to handle multiple tasks and work under pressure.
• Organized: excellent organizational skills and attention to detail.
• Interpersonal skills: strong ability to build relationships and maintain a positive demeanor.
• Customer-oriented: ready to go the extra mile for customer satisfaction.
• Experience: previous experience in business aviation or luxury service is required.

What We Offer

• Personalized training: a comprehensive onboarding program to ensure you feel confident in your role.
• Exciting career path: gain valuable experience in both business aviation and luxury service sectors.
• Innovative environment: your ideas and contributions will be valued in our dynamic team.
• Proudly Swiss, globally respected: join a company rooted in Swiss quality with a global presence.
• Professional development: access to continuous learning and growth opportunities.
• Dynamic team: collaborate with a young, motivated team where innovation drives success.
• Competitive remuneration: benefit from an attractive salary package.

Imagine Your Future With Us

• Do you dream of an exciting career in business aviation and luxury services?
• Are you passionate about providing top-notch customer service?
• Do you thrive in a dynamic and fast-paced environment?

...then we want to hear from you!

Apply now!

Send your application including the following documents in PDF format to [email protected]:

• Curriculum vitae (including two references)
• Copy of previous certificates

Only applications from candidates fulfilling the above-mentioned prerequisites will be answered. Thank you for your understanding and interest in our company.

We look forward to welcoming you on board!