Customer Service Representative

Job Summary

Copart Bahrain Auctions is looking for a Customer Service Representative to support daily customer interactions at our operational facility. The role is responsible for assisting customers at the front counter, handling inquiries, guiding customers through operational processes, and ensuring professional customer experience in line with company standards.

Key Responsibilities

• Assist customers at the front counter with vehicle release, documentation, payments, and general inquiries.
• Handle customer queries professionally through walk-ins, phone calls, and emails.
• Provide clear instructions and guidance regarding operational and logistical processes.
• Coordinate with internal departments to support smooth customer service operations.
• Maintain accurate records and process customer-related documentation.
• Support day-to-day administrative activities assigned by management.
• Maintain a professional, positive, and customer-focused attitude at all times.
• Handle customer concerns and conflicts professionally and escalate when required.

• Candidates must be able to commute daily to our office located in Building 1654, Road 79, Block 527 Kingdom of Bahrain Saar 30173 Bahrain
• Fluent in Arabic and English (spoken and written).
• Minimum 1 year of customer service or front desk experience preferred.
• Strong communication and interpersonal skills.
• Professional telephone and customer handling manner.
• Good computer proficiency, including Microsoft Office applications.
• Ability to multitask and work in a fast-paced operational environment.
• Strong attention to detail and organizational skills.
• Ability to work effectively with customers and internal teams.

E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-verify Participation
• Right to Work