Cobra Generalist

JOB REQUIREMENTS: About the Role Employee Benefits Corporation is hiring

a COBRA Generalist. The COBRA (Consolidated Omnibus Budget

Reconciliation Act) Generalist performs a variety of administrative

tasks to support the day-to-day operations of the COBRA team. Specific

tasks include entering, updating and verifying data in our benefit

administration system and ensuring the accuracy, timeliness and

regulatory compliance of work. This position also assists with preparing

correspondence and maintaining benefit enrollment records. Location This

person may work in our Middleton, WI office, fully remote from their

home office (Wisconsin locations only), or a combination of the two

Depending On Availability. Who We Are Employee Benefits Corporation

(EBC) is a trusted, national third-party administrator with decades of

experience delivering consumer-driven benefit solutions. We combine deep

industry expertise and exemplary service with a bold vision for the

future-where technology is thoughtfully applied to enable an intuitive

user experience and elevate how consumers engage with their benefits.

What You\'ll Do Prepare and send eligibility records to insurance

carriers as directed by regulation and corporate standards Process all

COBRA forms for individual participants with a high degree of accuracy

Maintain and update benefit administration system with account changes

Manage and respond to emails in the COBRA helpdesk to maintain service

level agreements while providing exceptional customer service Administer

open enrollment audits to ensure accounts have been set up correctly Set

up new client demographics and account profile information Process entry

level rates for COBRA contracts Process entry level participant takeover

accounts and provide support for takeover checklists as needed Process

various accounting functions such as manual payments and refunds

Facilitate the resolution of service issues in a professional manner

Perform outbound carrier calls to assist in reinstating coverage

Maintain, update and proactively manage CRM database, documenting each

client interaction and action item in a proactive, compliant manner and

in adherence to department standards What You Bring High School diploma

or equivalent One year of previous related administrative experience in

a corporate setting Demonstrated exceptional attention to detail Strong

organizational and time management skills with proven ability to

multi-task in a high paced environment Strong customer service skills

Proven ability to adapt to changing business software applications and

processes Demonstrated excellent verbal and written communication skills

Basic proficiency with Microsoft Excel, Word and Outlook Basic

proficiency with database navigation Ideally, You May Also Have

Experience working with COBRA and tax advantaged benefit plans

Experience using CRM platforms and workflow management\... For full info

follow application link. We are an equal-opportunity employer.

\*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:

ipc.us/t/77763DA89C59473C