Customer Service Representative

CUSTOMER SERVICE REPRESENTATIVE

Part or Full-time opportunity!

TWO MEN AND A TRUCK® Lubbock is NOW HIRING enthusiastic, customer focused individuals! The right candidate will have a winning attitude, self-motivated and enjoy a fast-paced team environment. They will also possess an ability to build relationships and provide first class customer service utilizing their strategic selling skills and compassion for others. Moving is stressful – join our team and let’s take the stress out of our customers' day.

Responsibilities

• Provide outstanding customer service on all calls and online inquiries
• Recommend moving services and products based on cost, availability, and customer specifications
• Enter, schedule and coordinate customer moves
• Prepare and accurately complete all required paperwork
• Follow-up with customers post-move to ensure satisfaction
• Calmly and professionally handle customer concerns, complaints or customer service issues
• All other duties as assigned

Requirements

• High school diploma or equivalent
• 100% drug free
• Excellent customer service skills; effective listening and communication
• Friendly, positive voice, enjoys talking with others and assisting with their needs
• Strong computer skills

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Lubbock, Texas. The employer at this location is TMT Lubbock LLC.