Customer Service Assistant JNcQUOI
Indexed description
We are currently looking for a Customer Service Assistant to join our JNcQUOI team!
This position will be responsible for
- Receive phone calls and make table reservations for our establishments;
- Reply/follow up emails and information about our stores and event´s requests via telephone or email;
- Redirect calls to the correct department according to the information requested;
About you
- Previous experience in this role;
- Experience with reservation platforms (e.g. The Fork and Cover Manager);
- Excellent communication skills, sympathy and empathy;
- Foreign languages knowledge (English is mandatory).
Department working hours: Monday to Sunday 10h00 - 22h00
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