CLIENT CARE REPRESENTATIVE

FLSA Classification: Non- Exempt

Company Profile: Starting as a typewriter company in Chickasha, OK in 1934 to have offices across North Texas and Oklahoma, Standley Systems is committed to supporting business with the technology tools and resources needed to empower their employees to get work done.

As Standley Systems has evolved over the years to provide a more holistic approach to each client’s environment, we have expanded our team and resources to provide business technology solutions in two key areas: Print Technology Services and Managed Services.

Team Standley was founded on and continues to operate by a “People First” mindset. Standley may mean technology, but we are committed to listening and truly understanding our clients’ situations to not only providing a solution that keeps them moving forward, but to provide an exceptional experience for everyone, every time.

Our team is all in. With a set of core values driving who we are and how we do what we do, Standley Systems is not just a name, a company, a logo, or a building somewhere...It’s our team.

Work together. Win together. Our team understands and respects the role of the person next to them. To achieve an exceptional experience for everyone every time requires each person, the department and division to own their respective piece of the process and understand how each function works together to achieve the win.

Looking for a workplace that is culture driven by a shared set of beliefs, vision, and values, where everyone is working toward a common goal with a high sense of purpose and conviction? Join our team!

Position Profile: Standley Systems’ Client Care Representative oversees all aspects of customer satisfaction. This position will include answering incoming calls and live chats and communicating directly with customers and Service Technicians regarding their service calls, supply orders, and general inquiries. This position will report to the Client Care Manager.