Movate
Linkedin · Posted 6d ago
Trainee
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Indexed description
Job DescriptionLevel 1 (L1) Agent: o Deliver high quality customer support via phone, email, chat and social media o Assist customers in resolving technical issues o Deliver First Call Resolution (FCR) by resolving customer issues during the first contact o Maintain high customer satisfaction rate o Assist customers with RMA activities
Required Skills
Primary Skills
32
Secondary Skills
510
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