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Aloha Pacific Federal Credit Union Linkedin · Posted 1mo ago

Contact Center Representative ($1,000 Hiring Bonus): HI Remote

Honolulu

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Indexed description

$1,000 HIRING BONUS

JOB SUMMARY

Performs Call Center responsibilities not limited to both teller services and member services for phone-in members in accordance with quality service objectives and credit union policies and procedures.




QUALIFICATIONS

EDUCATION and/or EXPERIENCE


  • One (1) year certificate from college or technical school; six (6) months related experience and/or training; or equivalent combination of education and experience

  • Knowledge of and experience with customer service principles and practices

  • Administration and clerical processes

  • Six (6) months or more in a call center environment highly preferred



Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.

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