Insurance Agent and Customer Service Representative

At Fox Valley Insurance Group, we set ourselves apart by staying innovative, professional, and focused on the customer experience. Our goal is to provide our current and future customers with exceptional service and an experience that exceeds expectations.

Our Work Environment:

Modern office setting

Growth opportunities

Work-from-home days

Work from Fond du Lac and Green Bay WI offices

Casual work attire

Flexible

Relaxed atmosphere

Job Description:

Fox Valley Insurance Group is seeking a customer-oriented agent and service representative to join our team. The person will be responsible for providing product and service information and resolving any emerging problems that our customers might face with accuracy and efficiency. You must be genuinely excited to help customers. If you're patient, empathetic, detail-oriented, and passionately communicative, you might be a great fit. An agent and service representative can put themselves in their customers’ shoes and advocate for them when necessary. Problem-solving comes naturally. They are confident at troubleshooting and investigate if they don’t have enough information to resolve a customer’s situation. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. It's not required for you to be a currently licensed insurance agent. We will train you and handle all your insurance licensing at no cost to you.

Join Our Team:

Competitive pay (based on experience)

Bonus potential

Comprehensive training program

Excellent career growth opportunities

Fun, fast paced work environment

We offer great flexibility with a potential for advancement within the company. If you are looking for a quick start in the industry, please apply today!

Benefits:

Flexible schedule

Mileage reimbursement

Paid time off

401K

Email [email protected] with Resume and Cover Letter