Spanish Customer Service Agent – Entry Level

Work Setup: Remote position (work must be performed from Greece)

Relocation: Required – paid relocation package provided

Employment Type: Full-time

Languages: Spanish (fluent)

Position Description

Our client is seeking Spanish-speaking Customer Service Agents for a remote customer support role. This entry-level opportunity requires relocation to Greece, after which the role will be carried out remotely in accordance with operational requirements.

Key Responsibilities

• Support customers in Spanish via phone, email, and online communication channels
• Provide accurate information related to products or services
• Resolve customer inquiries by following established processes
• Record customer interactions and outcomes in internal systems
• Meet service quality standards and performance objectives
• Escalate unresolved cases to the appropriate support teams

Candidate Requirements

• Fluent written and spoken Spanish
• Good working knowledge of English (level B2)
• Previous customer service experience is not required
• Comfortable using computers and support tools
• Clear communication skills and problem-solving ability
• Ability to work independently in a remote environment
• Willingness to relocate and reside in Greece

Employment Offer

• Full-time employment contract
• Paid onboarding and training
• Remote working arrangement from Greece
• Paid relocation package
• Benefits in line with local labor regulations

Equal Opportunity Statement

All qualified applicants will be considered based on job-related criteria only.