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JL Connects Linkedin · Posted 22d ago

Customer Service Representative

Oakland County

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Indexed description

COMMERCIAL LINES CUSTOMER SERVICE REPRESENTATIVE - Hybrid Role - 50% remote


Our client, mid-sized independent insurance agency in Oakland County, MI, is searching for an experienced Commercial Lines CSR to assist Account Managers with the daily servicing of commercial lines accounts.


Key Responsibilities

  • Daily servicing of assigned commercial lines accounts
  • Maintain accurate data in agency management system
  • General processing of accounts such as issuing certs, binders, auto ID cards, invoicing, and handling billing questions,
  • Review policies and documents for consistency and compliance
  • Provide excellent customer service and contribute positively to the team environment


Qualifications

  • Active and valid Property & Casualty Insurance License
  • Proficiency Applied EPIC is preferred


Perks

  • Posiiton is hybrid (50% remote)
  • Comprehensive benefits including 100% company paid health benefits
  • 401k with company match
  • Competitive pay, holiday bonuses, flex hours, and continuing education


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