Employee (m/f/d) Customer Service Technical Support – Spare Parts

Industrial clerk / woman (m/f/d)

Start of work: immediately (full-time)

Type of position: Permanent position, vocational training, full-time

Your Tasks

• Processing support requests (error analysis and troubleshooting to eliminate faults)
• Providing active and individual customer advice and support by telephone and developing customized solutions
• Quotation preparation and tracking
• Creating sales orders
• Internal cooperation with the specialist departments and creation of delivery documents
• Preparation, planning and coordination of installation assignments with cost and budget control
• Recording, documenting and processing customer complaints

Your Profile

• Completed technical or commercial training
• Technical understanding desirable
• Several years of professional experience desirable
• Confident use of Microsoft Office tools
• Confident handling of ERP systems (ideally ProAlpha)
• Communicative and pro-active thinking
• Good knowledge of English
• Other foreign language an advantage

We Offer

• Independent work in an attractive working environment with room to implement your own ideas
• Working in a friendly and open-minded team
• Interesting and varied work
• Good development opportunities
• Permanent employment contract
• Flexitime
• 30 days vacation
• Supplementary health insurance
• Corporate Benefits

Working Hours

• 40 hours / week

Place Of Work

• Wannenäckerstr. 53, 74078 Heilbronn

We look forward to receiving your application, stating your salary expectations and your earliest possible starting date.

Your Contact Person

Lavatec Laundry Technology GmbH

Gina Genthner

Personnel Officer

Wannenäckerstrasse 53

74078 Heilbronn

Tel.: 07131 – 298 32

Mobile: 0178 8061896

E-Mail: [email protected]