Customer Support Team Member

Employment

Customer Support Team Member

Job Description

Weber Industries, Inc. is seeking an enthusiastic, detail oriented, customer-focused individual, who possesses a positive, team-first attitude to assist customers on a daily basis. This individual will be responsible for setting and ensuring that the customers’ expectations are always met.

General Responsibilities

• Entry of customer orders
• Efficiently assist customers with inquiries via phone, online chat, or email
• Processing freight bills from various carriers
• Investigate customer freight issues
• Work with logistics companies to ensure on time deliveries
• Communicate customer concerns to management
• Assist sales staff with various inquiries
• Other duties as assigned by manager

What We are Looking For

We are looking for a team player who is focused on serving our customers. Applicants must understand the importance and urgency in providing customers with accurate information. Previous customer service experience, including data entry is a must. If you feel that you meet the outlined skills, we offer superb compensation, as well as a 401k retirement plan and health benefits package.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Job Type: Full-time

Experience level: 3 years

Shift: 8 hour shift

Weekly day range: Monday to Friday

Work setting: In-person, office

Work Location: In-person

Contact Us

You can fill out the Weber Industries, Inc. employment application and send it to us:

By email

Email Us At

[email protected] and attach your application.

By mail

Mail Your Application To

Weber Industries, Inc.

8417 New Hampshire Ave.

St. Louis, MO 63123

Stop by

Fill Out An Application At

Weber Industries, Inc.

8417 New Hampshire Ave.

St. Louis, MO 63123

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