Customer Service Representative (3rd Shift)

Summary: Directly supports the store manager, making sure the store runs efficiently and follows all laws and policies. While also helping to maximize sales and maintain asset control.

3rd Shift Hours: 10:00pm-6:00am or 11:00pm-7:00am

NOTE: Hours worked during third shift may qualify for additional pay (Shift differential)

Responsibilities:

•  Provide excellent customer service leadership to all customers.
•  Acknowledge/Greet all customers that come into the store.
•  Ensure that all company policies are being followed.
•  Promote and maintains a clean and organized store appearance inside and out.
•  Efficiently process both cash and card transactions with integrity.
•  Ensure all merchandising and marketing programs are implemented properly. Including maintaining plan-o-gram integrity and appropriate sign placement.
•  Ensure foodservice products are fresh and appealing by rotating products appropriately and removing out-of-date products.
•  Monitor store activities to ensure that transactions are taking place in the proper manner
•  Respond quickly to all emergencies for the safety and security of customers and employees and notifying the appropriate individuals.

Requirements:

• Retail experience / Customer Service Experience Required
•  Able to occasionally lift 50 pounds.
•  Able to frequently lift objects up to 10 pounds.
•  Able to stand for an entire shift.
•  Ability to periodically handle routine physical task such as climbing, squatting, kneeling, pushing, and/or pulling.
•  Comfortable working in intermittent temperatures for short periods of time. e.g., in the store, outside, and in the cooler.
•  Available to work carious shifts and days of the week as required by the retail environment , including weekends, evenings, and busy periods/holidays.

FOR: Stopandgo, SNG, Stop and Go, S&G, Stop and go stores