Front Desk Receptionist

Company Description DMS Dental is a modern dental practice committed to delivering high-quality, patient-centered oral care in Coimbatore. The clinic focuses on providing a comfortable, welcoming environment and efficient service for individuals and families. DMS Dental values professionalism, clear communication, and strong patient relationships to support positive treatment experiences. Team members work collaboratively to ensure smooth clinic operations and consistent, reliable care.
Role Description The Front Desk Receptionist is a full-time, on-site role based at our clinic in Coimbatore. This role is responsible for greeting patients, managing check-in and check-out processes, and maintaining a welcoming reception area. Daily tasks include answering phone calls, scheduling and confirming appointments, updating patient records, and handling basic billing or payment inquiries. The Front Desk Receptionist coordinates with dental staff to manage appointment flow, address patient questions, and support efficient clinic operations. The role also involves handling mail, organizing files, and performing general clerical duties as needed.
Qualifications

• Strong customer service and communication skills to interact professionally with patients and team members.
• Proficiency in receptionist duties, including greeting visitors, managing appointments, and coordinating front desk activities.
• Solid phone etiquette for answering calls, providing information, and handling inquiries or appointment requests.
• Clerical skills such as basic data entry, filing, record maintenance, and handling documents accurately.
• Ability to use office and scheduling software; prior experience in a dental or medical office is an advantage.
• Attention to detail, reliability, and strong organizational skills in a fast-paced environment.
• High school diploma or equivalent; additional training in office administration or healthcare support is beneficial.
• Comfort working on-site in Coimbatore and collaborating with a diverse clinical team.