Customer Service Executive

Andr Global Inc. is a global provider of information technology services. Since 2002, we have helped our clients in the APAC region achieve their business goals by leveraging the power of technology. In 2016, we entered the AMERICAS to re-create similar success here as well. Headquartered in New York City, we are now serving our global clients.

We strive to deliver customer satisfaction through our service quality to all our clients!

Our global and diverse team helps our customers achieve their project goals at a faster pace with high affordability but without any compromise on quality. We take pride in providing an outstanding quality of service to all our customers starting from startups, small businesses to Fortune 500.

With more than a decade of experience servicing customers across geographies, we have stationed ourselves at a unique position in the global market. Our ability to assemble the best workforce in record time has been a great asset to our clients.

Job Title 2: Customer Service

Location: Prefer candidates currently in Chennai

Experience: 3- 5 Years

CTC : 5LPA 5.5LPA

Notice period : Immediate to 15days only .

Job Description Customer Service

• Liaison and manage relation with sister offices and customers
• Ability to manage multiple priorities simultaneously; flexible, and adaptable to change
• Dealing with internal & external customers and situations with a professional and resourceful manner for resolution
• Ensuring depth of deliverables and on the timeliness of deliverables
• Drive through day-to-day operations in the customer service task.
• Respond to customer service issues in a timely manner with problem solving attitude.
• Liaison with Various teams such as Research, and Quality Control team to ensure timely and effective delivery of customer deliverables.
• Maintain accurate records and document all customer service activities and discussions.
• Working with Senior Management Teams to achieve Department s and D&B s vision and mission.
• Knowledge in research/ consultancy/ financial services.
• Bachelor s /master s degree or equivalent qualification in Finance/ Accountancy/ Banking Economics/ Business Studies from a top-tier university or from reputed institutes.