Customer Support

At Valley Water, we are committed to building a diverse beverage portfolio rooted in quality,

Elano Water is a premium natural bottled water brand sourced from deep wells in Wadi El Natron, offering pure hydration with 0 additives and 0 chemicals through world-class production standards.

SPARX is our bold-flavored soda brand, created to bring vibrant taste experiences to a new generation of consumers.

As we continue to grow, we are looking for passionate, driven, and talented individuals to join our team and help shape the future of the beverage industry in Egypt.

Valley Water is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Duties:

• Respond to customer inquiries via phone, email, and other communication channels.
• Resolve customer complaints and provide timely, effective solutions.
• Coordinate with internal departments to resolve customer issues efficiently.
• Escalate complex issues to the appropriate department when necessary.

Job Qualifications:

• Bachelor's degree.
• 1–3 years of experience in customer service or customer support.
• Excellent communication and problem-solving skills.
• Good command of English.
• Proficiency in Microsoft Office.
• Ability to work in a fast-paced environment.

Please send your updated CV to [email protected]

Or through WhatsApp on 01284140137