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Concentrix Linkedin · Posted 1mo ago

Customer Service Specialist - Chat & Email

New Cairo

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Indexed description

Advisor I, Customer Service,

This position provides customer service support and resolution of routine problems regarding client's products or services via chat & email channels and inbound calls.


Qualifications:

  • Fluent in English (B2 - C1).
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
  • Ability to multi-task, organize, and prioritize work.
  • Flexible with rotational shifts including night and overnight shifts.
  • Ready to start immediately.



Benefits:

  • Attractive salary packages.
  • Unlimited sales bonuses.
  • Transportation provided (Door to door for ladies through night and overnight shifts).
  • Social & medical insurance.
  • Paid training.
  • Opportunity to get promoted after 6 months.
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