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Robert Half Linkedin · Posted 3d ago

Customer Service Representative

Wilmington, Massachusetts, United States

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Indexed description

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists


********MUST HAVE PRIOR LOGISTICS/TRANSPORTATION EXPERIENCE WITHIN CUSTOMER SERVICE TO BE CONSIDERED!!!!!!!!!!


Responsibilities

  • Communicate with customers via phone, email and chat
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms


Qualifications


  • At least 1 - 3 years' of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work


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