Customer Accounts Representative
Indexed description
Customer Accounts Representative (f/m/d)
What To Expect
- The Customer Account Representative provides the best possible service and support to customers through mediums such as telephone, email and fax.
- Contacts customers to resolve outstanding credit and debit balances and ensures orders ship same day whenever possible.
- Provides account information to customers.
- Reconciles customer account information.
- Works closely with both the Customer Service and the Finance department.
- Desire and ability to interact directly with customers and carry out correspondences in a professional and courteous manner.
- Fluent English and Italian language skills, written and verbal; German or French language skills beneficial.
- Good computer and MS Office skills, as well as an affinity for numbers.
- Meets targets while interacting with colleagues within the team and liaising departments.
- Works with initiative.
- 30 days of annual leave, additional vacation pay and paid special leave days.
- Good work-life balance with hybrid working options and flexible working hours.
- Attractive company pension plans through capital-forming benefits, deferred compensation, and employer-financed pension plans.
- Over 60% discount on the Deutschlandticket (job ticket) and free parking.
- Subsidized fitness membership at “EGYM Wellpass”.
- A wide range of training opportunities through our Mouser University and free participation in German courses.
- Various health offers and events, as well as an ergonomic workplace.
- Access to exclusive discounts through our Corporate Benefits Portal.
Georg-Brauchle-Ring 53
80992 Munich
Germany
About Us
Mouser Electronics, founded in 1964, is a globally authorized distributor of semiconductors and electronic components for over 1,200 industry-leading manufacturer brands. This year marks the company's 60th anniversary. We specialize in the rapid introduction of the newest products and technologies targeting the design engineer and buyer communities.
Mouser has 28 offices located around the globe. We conduct business in 23 different languages and 34 currencies. Our global distribution centre is equipped with state-of-the-art wireless warehouse management systems that enable us to process orders 24/7, and deliver nearly perfect pick-and-ship operations.
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