Manager/Director - AI Data Center Operations

Data Center Site Operations Leader (Manager/Director level)

We're partnering with one of the fastest-growing AI infrastructure companies building next-generation compute platforms. This is an opportunity to join a team operating at the forefront of AI and help define what world-class data center operations look like at massive scale.

What You'll Do

• Lead 24/7 mission-critical data center operations, ensuring uptime across electrical, mechanical, cooling, and building systems.
• Build and manage high-performing teams across facilities, hardware, and network operations.
• Own site reliability, incident response, change management, and operational excellence initiatives.
• Drive hardware and network repair operations, including triage, break-fix processes, and time-to-repair metrics.
• Partner closely with construction, commissioning, and infrastructure teams as new capacity comes online.
• Establish and scale operational playbooks, safety programs, and best practices for a rapidly expanding infrastructure footprint.
• Serve as the escalation point for critical incidents and lead root cause analysis efforts that improve long-term reliability.

What We're Looking For

• Experience leading Data Center operations with strict availability requirements.
• Strong understanding of electrical and mechanical infrastructure within data centers or other mission-critical environments.
• Proven success building and developing technical teams in high-performance environments.
• Experience managing incident response, repair operations, and operational processes at scale.
• Deep commitment to safety programs, including LOTO and hazardous energy control practices.
• Comfortable operating in fast-paced environments where processes are being built alongside rapid growth.
• Excellent written and verbal communication skills.

Nice to Have

• Hyperscale or Tier III/IV data center experience.
• Experience supporting GPU clusters, HPC environments, Liquid Cooling, or large-scale network infrastructure.
• Background in commissioning, operational readiness, or CMMS/EAM systems.
• Trade certifications or journeyman licenses in electrical, HVAC, or controls disciplines.

Why This Opportunity?

• Work on some of the most challenging infrastructure problems in AI - Supporting to AI Labs.
• Join a team that values ownership, speed, and first-principles thinking.
• Help build and scale mission-critical operations from the ground up.
• Competitive compensation package including salary, equity, comprehensive benefits, and generous PTO.