Staff Machine Learning Engineer

ServiceNow Staff Machine Learning Engineer 2 Hours AgoSaved Hybrid Santa Clara, CA, USA 176K-308K Annually Senior level 176K-308K Annually Senior levelArtificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • AutomationDesign, build, and operate production-grade agentic AI systems for ServiceNow. Responsibilities include multi-agent orchestration, tool use, planning, memory, failure recovery, enterprise-grounded reasoning, RAG and search pipelines, safety guardrails, observability, model integration, evaluation frameworks, and cost and latency optimization. The role also provides technical leadership through architecture decisions, code reviews, and coaching.Top Skills: AnthropicApi DesignCmdbDistributed SystemsGenerative AiGoogle AiHybrid SearchKnowledge GraphKubernetesLarge Language Models (Llms)Machine LearningMicroservicesOpenaiOpenshiftPrompt EngineeringRe-RankingRetrieval-Augmented Generation (Rag)Workflow Data Fabric