Sr. Associate Director, Software Engineering Specialist
Indexed description
We are currently seeking an experienced professional to join our team in the role of Sr. Associate Director, Software Engineering Specialist.
Business: GROUP FUNCTIONS TECHNOLOGY L3
Principal Responsibilities
Software Engineering & Delivery
- Design, build, and ship production-quality services in line with technology standards, governance, and business controls.
- Assist with the Design, iteration, and optimisation of prompts for a wide range of LLM use cases—instruction following, structured output generation, classification, summarisation, code generation, and reasoning tasks.
- Build and manage prompt libraries and versioning strategies, treating prompts as first-class engineering artefacts.
- Collaborate with product and domain teams to translate business requirements into precise, well-structured prompt specifications.
- Support and drive the implementation, and maintenance of agentic systems—autonomous agents, multi-agent pipelines, tool-use workflows, planning loops, and memory-augmented reasoning.
- Implement LLM observability (logging, tracing, evaluation pipelines, and guardrails) to maintain quality and reliability in production AI systems.
- Advise on responsible AI deployment, including output validation, human-in-the-loop design, and risk mitigation for agentic workflows.
- Serve as part of the local team engineering leadership, helping set direction, priorities, and delivery standards for the engineering pods within Fincrime Investigations valuestream - with functional and entity management responsibilities.
- Partner closely with Product Management to clarify value, scope, and success measures; contribute to discovery, solution options, and delivery plans.
- Work day-to-day with agile delivery partners (e.g., Scrum Masters/Delivery Leads) to maintain a healthy delivery cadence, manage dependencies, and ensure transparent reporting of progress, risks, and blockers.
- Establish a strong operating rhythm locally (planning, showcases, retros, release readiness), ensuring delivery is predictable and aligned to outcomes.
- Act as a key bridge between local and global teams, aligning on roadmaps, dependencies, architectural decisions, and delivery milestones across time zones.
- Represent the local team in relevant global forums (engineering community, architecture reviews, delivery governance, platform/enablement sessions), ensuring local requirements are understood and actioned.
- Drive effective cross-boundary collaboration: clarify ownership, manage hand-offs, and remove blockers to keep delivery moving at pace.
- Promote consistent engineering practices across locations—coding standards, SDLC controls, CI/CD patterns, observability, and production readiness—while adapting ways of working to local context.
- Support incident and resilience processes (on-call/major incident participation where applicable), ensuring clear communications, timely escalation, and robust post-incident learning.
- Coach and mentor colleagues through pairing, design reviews, code reviews, and knowledge-sharing, raising capability in modern software delivery and applied AI.
- Strong proficiency in Java / Spring Boot—REST APIs, event-driven services, security, and performance optimisation.
- Solid React development skills and API integration.
- Experience with relational and in-memory databases (PostgreSQL, Redis).
- Messaging and streaming platforms—Kafka (or equivalent).
- Demonstrable, hands-on experience engineering prompts for production LLM applications (not just prototypes).
- Understanding of tokenisation, context limits, temperature tuning, and model-specific behaviours across major LLM providers.
- Experience structuring prompts for tool/function calling, structured JSON output, and multi-turn conversations.
- Kubernetes—deployments, services, ingress, Helm, Kustomize, HPA, and RBAC.
- CI/CD pipelines—GitHub Actions, Jenkins, or equivalent.
- Infrastructure as code—Terraform.
- Cloud platforms—AWS, AliCloud,GCP, or Azure.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued By HSBC Software Development (GuangDong) Limited***
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