DXP Architect

Job Description:

We Dream. We Do. We Deliver.

At Merkle, a dentsu company, we power the experience economy. Whether we’re building the next great app, running CRM at scale for global brands, delivering technology architectures that support millions of users, or providing world-class data, identity, and insights solutions, it’s all in the name of crafting experiences that set brands apart from the competition. Backed by dentsu's legacy of innovation and creativity originating in Japan, we’ve spent over 35 years helping brands build loyalty, drive growth, and connect meaningfully with their audiences.

We’ve been named a global “Leader” by top industry analyst firms in categories as wide-ranging as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management.

As a DXP Architect (Contentstack) at Merkle, you will play a key role in shaping and delivering experience-led, composable digital platforms for our global clients. You will lead the definition of scalable architectures based on Contentstack CMS, enabling seamless omnichannel experiences across web, mobile, and emerging touchpoints.

Acting as a trusted advisor, you will bridge business and technology, translating complex requirements into future-proof, API-first architectures aligned with MACH and composable DXP principles. You will work closely with multidisciplinary teams across strategy, experience, and engineering to deliver impactful customer experiences.

Your Responsibilities

At Merkle, the focus of your role will be the architectural leadership and delivery of complex digital experience platforms, leveraging Contentstack and composable technologies:

• Lead the end-to-end architecture of digital platforms based on Contentstack CMS
• Define and drive composable DXP strategies in alignment with client transformation roadmaps
• Translate business and marketing requirements into scalable, API-first solution architectures
• Design and oversee: Content models, taxonomies, and governance frameworks. Multi-channel and multi-site delivery strategies, localization and editorial workflows
• Define integration patterns across the ecosystem (e.g., commerce, DAM, CDP, personalization tools)
• Collaborate with frontend teams using frameworks such as Next.js, React, or Vue
• Drive proof of concepts (PoCs), technology evaluations, and innovation initiatives
• Ensure performance optimization via CDN strategies, caching, and edge delivery
• Provide technical leadership to distributed development teams: Code reviews, Architecture governance, Mentorship and best practices
• Partner with DevOps teams to define CI/CD pipelines and cloud-native deployment models
• Act as a client-facing architect, supporting workshops, solution presentations, and pre-sales activities

Qualifications

• Proven experience with Contentstack CMS
• Strong understanding of headless and composable architecture principles (MACH)
• Demonstrated ability to deliver enterprise-scale DXP implementations

Technical Expertise

• Hands-on experience with Contentstack capabilities:
• Content modeling and environment architecture
• REST & GraphQL APIs
• Webhooks and automation (e.g., Contentstack Automate)
• Extensions and marketplace integrations
• Strong knowledge of modern web technologies:
• JavaScript / TypeScript
• HTML5, CSS3
• Frontend frameworks (React, Next.js preferred)
• Experience with:
• API design and integration (REST, GraphQL)
• Microservices and serverless architectures
• Cloud platforms (AWS, Azure, or GCP)
• Solid understanding of:
• CDN and edge delivery strategies
• Security, authentication (OAuth, JWT)

Architecture & Consulting Skills

• Strong expertise in software architecture and distributed systems
• Ability to:
• Drive architectural decisions and governance
• Facilitate client workshops and align stakeholders
• Translate business goals into technical solutions
• Experience working in consulting environments with cross-functional teams
• Proven ability to lead and influence teams in complex delivery setups

Education

• Degree in Computer Science, Business Informatics, or comparable experience

Languages

• Fluent in English
• French proficiency is a big plus and strongly preferred.

These are some of the things we offer:

🏝️ 25 days of holidays

💝 2 volunteer days for charitable activities

💖 Mental Health: Benefit from 3 extra wellness days on top of your vacation days and a Mental Health First Aider and Employee Assistance program to support your well-being

🕐40-hour week & overtime compensation

⏰ Flexible working hours model (flextime)

💻State-of-the-art, creative office space with ergonomically equipped workstations

🎓 Full access to Dentsu Academy, on-site learning sessions, online language courses

💸 Referral bonus program 

✈️Workation possibility

🍹 Team events: company parties, monthly breakfasts, aperos

• At dentsu, Diversity, Equity, and Inclusion (DEI) is central to our vision: "To be at the forefront of people-centered transformations that shape society."

We cherish the unique talents and perspectives of all individuals, welcoming applicants regardless of gender, gender identity, nationality, religion, ethnicity, cultural background, sexual orientation, age, physical or mental ability. By embracing diverse perspectives, we create meaningful change and sustainable growth for our people, clients, and society. Our hiring decisions are guided by qualifications and role-specific requirements, ensuring a workplace free from discrimination and harassment.

Ready to join the team? Shape your unique career and reach your full potential. Apply now and join us in transforming the future together.

Location:

Geneva

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent