Manager, Digital Product Management (DLS)
Indexed description
About This Role
Carrier is transforming HVAC through connected systems, AI, and intelligent energy optimization. We are seeking a high-caliber Product Manager to lead digital solutions for our Ductless portfolio. This role combines hands-on execution with meaningful ownership of product direction. You will own the product backlog and roadmap execution — while actively contributing to product strategy, differentiation, and long-term vision.
Key Responsibilities
What You Will Own
- End-to-end product backlog and delivery execution
- Multi-quarter roadmap for Ductless digital solutions
- Feature prioritization grounded in customer insight and business impact
- Measurable outcomes: adoption, connected penetration, reliability, and operational efficiency
- Translate product strategy into well-defined roadmaps and actionable backlogs
- Write clear user stories and acceptance criteria
- Partner closely with engineering and design to deliver high-quality releases
- Balance innovation with reliability and product quality
- Contribute to 2–3-year digital vision for Ductless systems
- Identify differentiation opportunities across connectivity, AI, and ecosystem integration
- Use customer research, field insights, and data to inform roadmap direction
- Influence hardware and platform decisions to support digital differentiation
- Define and track KPIs tied to adoption, engagement, quality, and commercial performance
- Build business cases for major initiatives
- Partner with Finance and Commercial teams to ensure initiatives drive measurable impact
- Engage in architecture discussions across firmware, IoT connectivity, APIs, and cloud platforms
- Ensure seamless integration with Carrier’s Smart Home App and broader digital ecosystem
- Advocate for scalable, reusable platform capabilities
- Aligning hardware, firmware, mobile, cloud, marketing, and sales teams around shared priorities
- Drive launch readiness and post-launch adoption
- Operate with autonomy while maintaining strong stakeholder alignment
- Bachelor’s degree
- 5 + years of product management experience in digital or connected products
- 1 + years of experience in IoT, connected devices, or cloud platforms
- Demonstrated ownership of backlog and roadmap execution
- Experience contributing to product strategy and long-term planning
- Strong technical fluency in IoT, APIs, cloud platforms, and mobile ecosystems
- Ability to influence cross-functional stakeholders without direct authority
- Strong analytical and business acumen
- HVAC, ductless, or connected home experience preferred.
Other Compensation
This position is entitled to short-term cash incentives, subject to plan requirements.
Benefits
Employees are eligible for benefits, including:
- Health Care Benefits: Medical, Dental, Vision; Wellness incentives
- Retirement Benefits
- Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
- Disability: Short-term and long-term disability
- Life Insurance and Accidental Death and Dismemberment
- Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
- Tuition Assistance
Carrier EEO Statement and Accommodations Process
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [email protected]. We will make every effort to meet your needs in accordance with applicable laws.
Application Deadline
Applications will be accepted for at least 3 days from Job Posting Date: 19 August 2026
Job Applicant's Privacy Notice
Please click on the link to review the Job Applicant Privacy Notice.
Use of AI
Technology-enabled tools may support parts of the recruitment process, with oversight by people.
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