Associate, Technology Product Support

BlackRock Associate, Technology Product Support YesterdaySaved In-Office New York, NY, USA 151K-160K Annually Mid level 151K-160K Annually Mid levelFintech • Information Technology • Financial ServicesSupport Aladdin users by resolving complex product inquiries, identifying root causes, and improving workflows, processes, and user experience. Partner with Engineering, SRE, client teams, and business stakeholders on product initiatives, monitoring, telemetry, releases, and compliance challenges. Analyze inquiry trends, portfolio and market data, and data quality issues using reporting and business intelligence tools. Serve as a product subject matter expert, solution architect, mentor, and trainer.Top Skills: AladdinAPIsAzure DevopsExcelPower BISQLTableauVBA