Chief Information Officer

The City is seeking a strategic, forward-thinking CIO who anticipates emerging trends, embraces innovation, and continually identifies smarter ways to serve employees and residents. The ideal candidate will be curious, committed to continuous learning, and highly motivated to build the City’s technology infrastructure into a world-class operation.

The next CIO will serve as a trusted advisor to Executive Leadership, providing candid, well-reasoned guidance while promoting transparency throughout the organization. This individual will lead with honesty, integrity, diplomacy, and a strong sense of urgency—approaching challenges with a “can-do” attitude and bringing practical solutions, not just problems.

As a motivating and empowering leader, the CIO will set clear priorities, provide staff with the resources needed to succeed, and foster collaboration, accountability, and exceptional customer service. The ideal candidate will be professional, approachable, and an outstanding verbal and written communicator who can make clear presentations to the Mayor’s Office, Section Chiefs, and City employees.

The successful candidate will bring expertise in cybersecurity, artificial intelligence and emerging technologies, systems integration, process optimization, vendor and contract management, business process reengineering, budget management, and leading cross-functional teams. Prior local or state government experience is highly desirable.

Position Summary

This position is responsible for directing and implementing the City's comprehensive information technology strategy, including systems planning, business process re-engineering, and technological infrastructure to support organizational objectives.

Essential Job Duties

• Direct information management budgeting, strategic planning, and database system strategy.

• Oversee planning and implementation of business information systems.

• Set overall direction of internal business systems based on senior management forecasting.

• Identify user needs and build Information Services (IS) teams across organizational levels.

• Serve as primary corporate spokesperson for information and technology management.

• Explore and evaluate new technologies for future implementation.

• Interface with industry partners on information management matters.

• Provide technological support for Information Service personnel.

• Creates and directs long-term strategic plans to guide major organization-wide initiatives.

• Additional duties as assigned.

Qualifications

• Master's degree or greater with 9 - 12 years of experience

• Bachelor's Degree with 15 - 19 years of experience

• Or an equivalent combination of education and experience

• 5 years of managerial experience preferred

• Thorough knowledge of business process re-engineering and information systems management

• Experience in strategic planning and budget management

• Experience in building and leading cross-functional teams

• No additional certifications.

Physical Demands

• Constantly operates a computer and other office productivity machines

• Regularly communicates with staff and stakeholders

• Frequently remains in a stationary position

• Occasionally moves about inside the office

• Regularly travels to attend meetings and conferences

• Must be able to work extended hours when required

Work Environment

This position operates primarily in a professional office environment with occasional travel required for industry meetings and conferences. May require working extended hours during emergency situations or system implementations. In the event of major storms or other emergency situations, this position may be subject to 24-hour shifts or any other emergency schedule necessary to meet the City's needs.

Supervisory Responsibility

Provides leadership and direction to multiple teams through lower-level leadership and management, while developing long-term talent plans to execute organizational strategies. This role oversees multiple senior-level leaders who report directly to the position.

Disclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Management reserves the right to revise or change job descriptions, job duties, functions and requirements as the need arises. This job description does not constitute a written or implied contract of employment.