Sr. Content Manager, Learning & Enablement (Customer)

Hi Marley Sr. Content Manager, Learning & Enablement (Customer) 9 Hours AgoSaved Easy Apply Hybrid Boston, MA, USA Easy Apply 71K-132K Annually Senior level 71K-132K Annually Senior levelArtificial Intelligence • Cloud • Insurance • Software • Database • Conversational AI • Generative AIOwn the full lifecycle of customer enablement content, including auditing, taxonomy, governance, instructional design, Help Center maintenance, release enablement, and performance measurement. Create reusable guides, walkthroughs, videos, and in-workflow learning materials grounded in adult learning principles. Partner cross-functionally with Product, Product Marketing, Operations, and Customer Success while using AI and content platforms to improve quality, consistency, discoverability, and efficiency.Top Skills: Artificial IntelligenceHubspotLoomPendoZendesk