Head of Technology (SaaS)

Job Title: Head of Technology

Salary: £80,000 - £100,000, performance related bonus up to £10k plus benefits

Location: Bath – hybrid (2-3 days per week in office)

Join one of the UK's leading Public Sector Procurement SaaS businesses in a newly created Executive leadership role. You’ll shape technology strategy, product innovation, data capability and AI adoption as a key member of the Executive Team.

CA is a rapidly growing Software as a Service (SaaS) business based in the Southwest, in Bath. We help clients find and win public sector contracts across all sectors and have a strong and proven track record, with thousands of customers utilising our products and services. As the business continues to grow, CA requires a Head of Technology to join our Executive Management team.

This role will involve working closely with the Board, Executive members and senior managers to deliver company and departmental objectives and ensure strong cross-functional collaboration.

Your Impact:

As Head of Technology, you'll be responsible for setting and delivering the technology, data and AI strategy that underpins the future growth of Contracts Advance.

Reporting to the Board, you'll work closely with the Executive Team and senior leaders to ensure technology, data and AI remain key drivers of commercial growth. While delivering operational efficiency, providing strategic insight and making recommendations or challenging ideas to support business-wide decision-making.

Working across every area of the business, you'll ensure our technology ecosystem supports customer outcomes, operational excellence and future scalability, while enabling the successful delivery of our product roadmap and growth ambitions.

Day to day you will:

• Own and deliver the company's technology strategy, ensuring alignment with business objectives and growth plans.
• Lead the performance, security, scalability and ongoing development of our customer-facing platform and supporting data infrastructure.
• Work closely with the Head of Product Development to successfully deliver the product roadmap on time and within budget.
• Ensure the integrity, governance and quality of data across both proprietary and third-party systems.
• Oversee the successful operation of our data extraction, transformation and delivery processes, ensuring customers receive accurate and reliable information.
• Lead and manage outsourced development, infrastructure and technology partners, ensuring high standards of delivery and accountability.
• Drive the adoption and practical application of AI across both customer products and internal operations.
• Partner with Product, Sales and Marketing to support successful product launches, ensuring technology capabilities align with customer needs and commercial objectives.
• Champion continuous improvement across software development, infrastructure, security and technical operations.
• Oversee cloud environments, infrastructure, cyber security, disaster recovery and business continuity planning.
• Oversee internal technology support services, ensuring colleagues receive effective technical support and service levels are maintained.
• Evaluate future technology investments, operating models and opportunities to bring capabilities in-house where appropriate.
• Identify and mitigate technical, operational and data-related risks.
• Provide clear technology reporting, insight and recommendations to the Board.
• Contribute fully as a member of the Executive Team, supporting wider business initiatives and growth strategies.

Essential Experience:

• Proven technology leadership experience within a SaaS or software-led environment, with a strong software development or engineering background (7 years+).
• Strong leadership, stakeholder management and communication skills, with the ability to engage and influence at Board level.
• Track record of defining and delivering technology strategies that support business growth and operational performance.
• Experience leading software development, platform, infrastructure and data functions at a senior level, including technologies such as PHP (Symfony and/or Laravel), JavaScript/TypeScript, cloud platforms and modern database architectures.
• Strong understanding of data governance, data quality and reporting frameworks, with experience using data to support business decision-making.
• Demonstrable success delivering technology roadmaps, projects and technical change programmes on time and within budget.
• Experience managing and influencing third-party development, infrastructure and technology partners.
• Strong understanding of software architecture, cloud infrastructure, application development and modern engineering practices, with experience working in environments leveraging AWS, MySQL, Redis and Git-based development workflows.
• Experience applying AI, automation and emerging technologies to improve customer outcomes or operational efficiency.
• Technical proficiency in modern development environments, including PHP, Python, Javascript, and Symfony.

Desirable Experience:

• Experience supporting a scale-up business through periods of growth and transformation.
• Experience operating at Executive or Board level within a technology-led organisation.
• Commercially astute, with strong budgeting, planning and reporting capabilities.
• Experience within a subscription-based or recurring revenue SaaS business.
• Strong cross-functional leadership experience, working across Product, Sales, Marketing, Customer Success and Operations.

Life at Contracts Advance:

As well as the opportunity to shape a significant part of the business, you'll be joining an ambitious, growing and market-leading organisation where your leadership will directly influence customer outcomes, team performance and the next phase of CA’s growth.

• Hybrid working
• 25 days holiday plus bank holidays
• Extra day off to celebrate your birthday
• Annual Executive Discretionary Bonus
• NEST pension scheme
• Private Healthcare through Aviva
• Cycle to work scheme
• Bi-annual company strategy and social days at The Ivy
• Company Christmas Celebrations
• Giving back to our local community through our charity partnership with Mind Bath

Sound Like Your Next Challenge?

If you're an experienced technology leader looking to shape strategy, influence Executive-level decisions and lead technology, data and AI within a growing SaaS business, we'd love to hear from you.

Recruitment Statement

Contracts Advance is an equal opportunities employer and is committed to meeting its responsibilities under the Equality Act 2010. We value the diverse experiences, perspectives and talents that every individual brings to our business and are committed to creating an inclusive workplace where everyone feels respected, supported and able to thrive. We welcome applications from all backgrounds and will ensure that all candidates are treated fairly throughout the recruitment process.