Chapter Area Lead

Join Tata Consultancy Services, Asia Pacific and be part of an organization committed to sustainable development for our future. TCS follows the Tata group philosophy of building sustainable businesses that are rooted in the community and demonstrate care for the environment. Our unique values position us to combine a purpose-driven worldview with digital innovation, collaborating with customers, communities and governments to lead and shape innovative solutions for a sustainable future. TCS has been carbon neutral in its operations across 11 countries, 12 delivery centres and 18 offices in Asia Pacific since 2022. This is only the initial stage in TCS’ journey as we strive to achieve long-term net zero emissions by 2030.

Corporate sustainability is embedded in our triple-bottom-line, focusing on people, the planet, and our purpose. Our offices are designed with eco-friendly features that significantly reduce our carbon footprint and enhance energy efficiency. We actively champion green initiatives, such as promoting paperless operations, implementing energy-efficient practices, and fostering employee engagement in sustainability efforts. When you become part of the TCS family, you will play an essential role dedicated to innovation, excellence, and crafting a brighter, greener future together. Join us and be a part of our mission to drive sustainability through technology and talent at Tata Consultancy Services, APAC today.

Key Roles and Responsibilities:

1. Scaled agile delivery leadership: Proven experience leading engineering delivery in Scaled Agile environments, including Spotify-based operating models, squad/chapter structures, and distributed delivery across multi-location teams.
2. Technology and architecture expertise: Strong technical understanding across microservices, quality engineering, web platforms, AI-enabled solutions, enterprise architecture, and technology strategy, with the ability to provide architectural direction and governance oversight.
3. Executive stakeholder and client-facing leadership: Demonstrated ability to engage and manage senior client stakeholders, including CDO, technology leadership forums; translate engineering priorities into business outcomes; manage expectations; and represent delivery with credibility in governance and executive-level discussions.
4. Offshore delivery management and people mentorship: Deep understanding of ways of working, offshore delivery models, and global delivery governance, combined with a strong mentoring mindset to uplift engineering capability, technical leadership, and team maturity. Proven experience working with offshore and distributed delivery teams, including coordination across multiple time zones, governance management, and driving delivery outcomes through a global delivery model.
5. Engineering transformation: Experience leading engineering transformation initiatives, modernising ways of working, improving delivery maturity, and aligning technology execution with business objectives.

Success Measures:

1. Engineering delivery predictability: Improved consistency in delivery commitments, sprint outcomes, release quality, and dependency management across distributed squads and chapters.
2. Executive stakeholder confidence: Strong feedback from CDO, senior technology stakeholders on engineering governance, transparency, responsiveness, and alignment to business priorities.
3. Architecture and quality governance maturity: Measurable improvement in design governance, technology standards adoption, quality engineering practices, and reduction of recurring technical risks or delivery escalations.
4. Transformation outcomes: Successful execution of engineering transformation initiatives, including modernised ways of working, improved agile maturity, stronger platform engineering practices, and better alignment between technology execution and business value.
5. Capability uplift and leadership development: Demonstrable improvement in offshore engineering capability, technical leadership depth, mentoring effectiveness, and succession readiness across key engineering roles.

Top Reasons to Join Our Team at TCS New Zealand

Attractive compensation & rewards

We offer a highly competitive salary package aligned with the Australian market, complemented by performance-based incentives, recognition programs, and comprehensive employee benefits. Your achievements are celebrated, and your contributions truly matter.

Global exposure with local impact

At TCS, you’ll work with leading Australian enterprises across diverse industries while collaborating with our global network of experts. This means access to world-class practices, transformative technologies, and the chance to shape solutions that have a real impact — locally and globally.

Empowering leadership & supportive environment

Our leadership team is committed to helping you succeed. We encourage initiative, reward innovation, and provide a collaborative environment where your ideas are heard and valued.

Long-term career growth

We believe in careers, not just jobs. With continuous learning, certification support, career mobility, and clear progression pathways, TCS empowers you to grow and evolve — whether you want to deepen your expertise, explore new domains, or take on leadership roles.

Inclusive, collaborative culture

Diversity, inclusion, and respect are central to who we are. At TCS Australia, you’ll join a workplace where collaboration thrives, individuality is valued, and everyone can contribute to meaningful outcomes.

Continuous learning & cutting-edge innovation

We invest heavily in your development, offering structured learning programs, global certifications, leadership development, and opportunities to work with emerging technologies. You’ll be part of an environment that constantly challenges and expands your capabilities.

A Great Fit for the TCS Culture

We’re looking for people who are:

• Passionate about technology and transformation
• Driven by curiosity, innovation, and continuous learning
• Excited to work in a collaborative, purpose-driven environment
• Motivated by delivering real impact for clients, communities, and society

Our core values — Integrity, Excellence, Responsibility, Pioneering Spirit, and Unity — shape how we work and how we grow together.

The TCS Community in Australia and Beyond

• Global strength: Over 600,000+ associates in 55+ countries, united by a shared purpose — to innovate and make a difference.
• Local presence: A trusted partner to Australia’s leading enterprises across financial services, government, retail, healthcare, telecom, and more.
• Social impact: Deeply committed to sustainability, digital inclusion, and community engagement initiatives in Australia and around the world.
• Empowered workplace: We foster a culture where diversity, equity, and accessibility are integral to how we operate.

We don’t just imagine a better future — we help build it.

About TCS

Tata Consultancy Services (TCS) is a global leader in IT services, consulting, and business solutions. We have partnered with many of the world’s largest organisations to help them transform their businesses, operating models, and technology ecosystems.

Learn more at www.tcs.com.

Equal Opportunity Employer

TCS is an equal opportunity employer. All qualified applicants will be considered without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by applicable law.