Head of Infrastructure, Network & Cloud Operations

We are looking for a highly disciplined, strategic, and experienced leader to oversee all infrastructure, network, and cloud operations across the organization. Lead the design, implementation, security, and maintenance of us on‑premise and cloud‑based infrastructure, ensuring high availability, scalability, performance, and compliance. With a strong background in cloud technologies and a leadership style built on accountability, rigor, and operational excellence, you will guide the team to deliver reliable, secure, and cost‑effective technology solutions that align with business goals.

Key Responsibilities

Strategic Leadership & Planning

• Develop and execute long‑term strategies for infrastructure, network, and cloud environments, aligned with organizational objectives and growth plans.
• Lead technology road mapping, including evaluation and adoption of emerging technologies to modernize and optimize our IT landscape.
• Establish clear policies, standards, processes, and governance frameworks; enforce strict adherence to ensure consistency, security, and compliance across all teams and projects.
• Lead budgeting, capacity planning, and vendor management to ensure cost efficiency and optimal return on investment.

Infrastructure & Network Management

• Ensure 24/7 availability, performance, and resilience of all systems; lead incident response, root cause analysis, and continuous improvement initiatives to minimize downtime and risk.
• Manage operations, including upgrades, migrations, maintenance, and disaster recovery planning and testing.

Team Leadership & Development

• Lead, mentor, and develop a team of infrastructure, network, and cloud engineers; foster a culture of high discipline, accountability, continuous learning, and excellence.
• Set clear performance goals, monitor progress, and enforce high standards of work quality, timeliness, and documentation.
• Build and maintain a highly skilled, motivated workforce; drive process improvements and cross‑team collaboration.
• Lead by example demonstrate strong work ethic, attention to detail, and commitment to quality in all activities.

Security, Compliance & Risk Management

• Collaborate with information security teams to implement security controls, policies, and procedures across all infrastructure and cloud environments.
• Ensure compliance with relevant regulations (e.g., ISO 27001, GDPR, PCI‑DSS, local data privacy laws) and internal policies.
• Conduct regular risk assessments and audits; develop mitigation plans to address vulnerabilities and operational risks.

Qualifications & Requirements

Education

• Bachelor’s degree in computer science, Information Technology, Computer Engineering, or a related field. Master’s degree or relevant professional certifications are highly preferred.
• Experience
• Minimum 10–12 years of progressive experience in IT infrastructure, network engineering, and cloud technologies, with at least 5 years in a senior leadership or management role.
• Proven hands‑on and strategic experience with major cloud platforms (AWS, Azure, or GCP), including architecture, deployment, and cost optimization.
• Deep expertise in enterprise networking: routing, switching, firewalls, VPN, SD‑WAN, load balancing, and network security.
• Strong background in data center infrastructure, virtualization (VMware, Hyper‑V), storage systems, and server management.
• Demonstrated experience in leading large‑scale infrastructure projects, cloud migrations, and digital transformation initiatives.
• Track record of leading teams with high discipline ability to set standards, enforce processes, and deliver results consistently.

Technical Skills

• Cloud architecture and services: compute, storage, networking, security, databases, and server less technologies.
• Network design, implementation, and troubleshooting; knowledge of protocols (TCP/IP, BGP, OSPF, DNS, DHCP).
• Virtualization, containerization (Docker, Kubernetes), and infrastructure automation tools (Terraform, Ansible, Puppet).
• Disaster recovery, business continuity planning, and high‑availability design.
• IT service management frameworks (ITIL) and compliance standards.

Leadership & Behavioral Competencies

• Highly disciplined in the strong focus on process, accuracy, accountability, and adherence to standards; consistent delivery under pressure.
• Strategic thinker with strong problem‑solving and decision‑making abilities.
• Excellent communication and stakeholder management skills ability to communicate technical concepts clearly to non‑technical leaders.
• Strong organizational skills; ability to manage multiple priorities, projects, and teams effectively.
• Integrity, resilience, and ability to lead through change and complex challenges.

Preferred Certifications

• AWS Certified Solutions Architect / Microsoft Certified: Azure Solutions Architect / Google Cloud Professional Architect
• CCIE, CCNP, or other advanced network certifications
• VMware Certified Professional (VCP) / VCAP
• ITIL, ISO 27001 Lead Implementer, or similar